Tag Archives: Wiltshire

Growth, Leadership, Team

What should you do if a team member just doesn’t fit? I’m wondering if anyone reading this has experienced, or perhaps is experiencing now,…
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Customer service, Leadership, Team

Children are experts at excuses aren’t they? But is it just children? Do you ever feel that somehow customers or staff just don’t live…
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Business planning, Leadership, Team

I have recently been to one of our regular ActionCOACH conferences. I always return from these conferences buzzing with new ideas to help the…
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Sales

Some people are just naturally great at sales aren’t they? They slide effortlessly into ‘sales mode’, are immediately comfortable with strangers and make people…
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Marketing, Sales

It’s not all about me! If you’ve read Andy Bounds’ book The Jelly Effect, you’ll know what this is about. We recently hosted an event in…
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Leadership, Personal development, Team

I recently read a brilliant book about Leadership (details below). It was written by a young guy who, aged 28, suddenly realised he’d better…
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Personal development

The key to happiness? I was sent this video link recently and wanted to share it with you. Our usual way of thinking about happiness…
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Business planning, Cashflow, Marketing

Why it is important to keep working ON your business, not just IN your business Every year, around 10% of the companies trading at…
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Customer service, Marketing

It is much easier (and cheaper!) to market to existing and past customers than to reach brand new ones. So it is worth using…
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Time management

When did you last spend time really thinking about how to move your business forward? It sounds easy to set aside time to focus…
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