Tag Archives: raving fans

Marketing, Sales

It’s not all about me! If you’ve read Andy Bounds’ book The Jelly Effect, you’ll know what this is about. We recently hosted an event in…
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Customer service, Sales

  I needed some new walking boots (I love getting out in the hills with friends and family and, of course, the dog!).  …
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Marketing

How can you make the time you spend on LinkedIn more effective? LinkedIn is a good way to keep in contact with people you…
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Customer service, Marketing

It is much easier (and cheaper!) to market to existing and past customers than to reach brand new ones. So it is worth using…
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Customer service, Marketing

At  a recent conference I was treated to 4 hours of teaching by two masters of marketing –Ivan Misner and Michael Port.  Both were…
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Customer service, Marketing, Sales

I came across this great video clip – The Power of Words. It is under 2 minutes long and has a very clear message….
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Customer service, Sales

Your customers are loyal and keep coming back. They even introduce other people to your business from time to time, as most of your…
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