Tag Archives: business owner

Growth, Leadership, Team

What should you do if a team member just doesn’t fit? I’m wondering if anyone reading this has experienced, or perhaps is experiencing now,…
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Customer service, Leadership, Team

Children are experts at excuses aren’t they? But is it just children? Do you ever feel that somehow customers or staff just don’t live…
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Business planning, Leadership, Team

I have recently been to one of our regular ActionCOACH conferences. I always return from these conferences buzzing with new ideas to help the…
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Sales

Some people are just naturally great at sales aren’t they? They slide effortlessly into ‘sales mode’, are immediately comfortable with strangers and make people…
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Marketing, Sales

It’s not all about me! If you’ve read Andy Bounds’ book The Jelly Effect, you’ll know what this is about. We recently hosted an event in…
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Leadership, Personal development, Team

I recently read a brilliant book about Leadership (details below). It was written by a young guy who, aged 28, suddenly realised he’d better…
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Leadership, Personal development, Team, Time management

Stephen Covey – author of 7 habits of highly effective people – has died. I am on Verne Harnish’s e-mail distribution list and he…
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Customer service, Sales

  I needed some new walking boots (I love getting out in the hills with friends and family and, of course, the dog!).  …
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Personal development

The key to happiness? I was sent this video link recently and wanted to share it with you. Our usual way of thinking about happiness…
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Marketing

How can you make the time you spend on LinkedIn more effective? LinkedIn is a good way to keep in contact with people you…
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