Tag Archives: business coach

Leadership, Team, Vision and values

When businesses are formed, they immediately begin to reflect the values of the owner or leader.  We recruit people who seem to fit with…
Read more …

Growth, Marketing, Profitability

Some Business Owners I meet have got their marketing pretty well taped.  Typically they’re always looking for ways to improve their results as well. …
Read more …

Case study, Growth, Leadership, Vision and values

  Every entrepreneur needs to be enthusiastic and passionate. Dedication and determination will get you a long way. But at some point you need…
Read more …

Leadership, Team

Any followers of football, and probably most people who aren’t, will be aware that Germany won the World Cup recently.  They won for one…
Read more …

Customer service, Leadership, Vision and values

I think a lot about the Values that businesses have (or don’t!). Values drive behaviour, and behaviour determines how your customers feel. Someone visited…
Read more …

Growth, Leadership, Team

What should you do if a team member just doesn’t fit? I’m wondering if anyone reading this has experienced, or perhaps is experiencing now,…
Read more …

Customer service, Leadership, Team

Children are experts at excuses aren’t they? But is it just children? Do you ever feel that somehow customers or staff just don’t live…
Read more …

Business planning, Leadership, Team

I have recently been to one of our regular ActionCOACH conferences. I always return from these conferences buzzing with new ideas to help the…
Read more …

Sales

Some people are just naturally great at sales aren’t they? They slide effortlessly into ‘sales mode’, are immediately comfortable with strangers and make people…
Read more …

Leadership, Personal development, Team

I recently read a brilliant book about Leadership (details below). It was written by a young guy who, aged 28, suddenly realised he’d better…
Read more …