Team, Time management

How do you hold others accountable?


It is all about effective delegation – this is not the same as abdicating all responsibility for a task!

If you are not sure whether you are delegating effectively, ask yourself these questions:

  • Are your expectations clear – to you and to them?
  • Are they capable (skills and knowledge)?
  • Are they clear about their responsibility?
  • Are they clear about their authority?
  • Is there a clear timeframe?
  • Are they clear about the outcome you want? ….and did you check?
  • Do you support them? Check progress? Give feedback?
  • Are there clear rewards and consequences?
  • Do you help them to succeed?

  • …. or wait for them to fail?

 

Many of us find it hard to give constructive feedback if things are not going well. It is important to focus criticism on the behaviour and the effect it has on you, rather than to focus on the person. “I find it very difficult to plan when I am not kept informed of progress. Let’s see what we can do to make this work better” rather than “why are you so bad at telling me when things are running late?”

Finally, a great piece of advice is to “feed your eagles”. Spend as much (or more) time supporting  your high achievers as your under-performers.

 

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